terms & conditions
Effective Date: [01/07/2026]
These Terms & Conditions govern the use of the AI Vendi Limited website, AI-powered vending machines, products, and services.
By accessing our website, using our machines, or purchasing products from AI Vendi Limited, you agree to be bound by these Terms.
1. About AI Vendi Limited
AI Vendi Limited provides AI powered personalised product vending solutions throughout the United Kingdom.
Products may include:
• Personalised mobile phone cases
• Personalised jigsaw puzzles
• Promotional merchandise
• Custom printed products
• Future AI powered personalised products
Contact:
Email: info@aivendi.co.uk
Website: Aivendi.co.uk
2. Website Use
You agree to:
• Use the website lawfully.
• Provide accurate information.
• Not interfere with website security.
• Not attempt unauthorised access.
• Not upload malicious software or harmful content.
AI Vendi reserves the right to suspend or terminate access for misuse.
3. Orders & Purchases
Products are manufactured based on customer selected content.
Customers are responsible for reviewing:
• Images
• Text
• Layouts
• Designs
• Product selection
before confirming payment.
Once production begins, orders cannot normally be amended or cancelled.
4. Personalised Products
AI Vendi produces personalized products based on customer instructions.
Products may include:
Mobile Phone Cases
• MagSafe Cases
• Standard Cases
• Custom Printed Cases
Personalised Jigsaw Puzzles
• Photo Puzzles
• Custom Design Puzzles
• Promotional Puzzles
All products are manufactured on demand.
5. Customer Content
Customers are solely responsible for all uploaded content including:
• Photographs
• Logos
• Artwork
• Graphics
• AI generated images
• Text
• Brand assets
Customers confirm they own or have permission to use uploaded content.
AI Vendi accepts no responsibility for copyright infringement resulting from customer supplied material.
6. Prohibited Content
AI Vendi reserves the right to reject content containing:
• Copyright infringement
• Trademark infringement
• Hate speech
• Illegal material
• Defamation
• Harassment
• Adult content
• Obscene material
• Violent imagery
• Extremist content
• Discriminatory content
Orders may be refused without notice.
7. Product Quality & Appearance
While every effort is made to match digital previews:
Final products may vary due to:
• Screen calibration differences
• Printing processes
• Material characteristics
• Production tolerances
Minor variations shall not constitute defects.
8. Pricing & Payment
All prices are displayed in Pounds Sterling (£).
Accepted payment methods may include:
• Contactless cards
• Mobile payments
• Digital wallets
AI Vendi reserves the right to change pricing at any time.
9. Refunds & Returns
As products are personalised and made to customer specifications, cancellation rights may not apply once production begins.
Refunds or replacements may be offered where:
• A manufacturing defect exists.
• The incorrect product is supplied.
• The product is damaged during production.
• A machine malfunction affects the order.
Customers should notify AI Vendi within 14 days of purchase.
Proof of purchase may be required.
10. Machine Availability
AI Vendi does not guarantee uninterrupted machine availability.
Temporary interruptions may occur due to:
• Maintenance
• Technical faults
• Connectivity issues
• Software updates
• Circumstances beyond our control
11. Intellectual Property
All website content, software, branding, machine designs, logos, graphics, text, and materials remain the property of AI Vendi Limited unless otherwise stated.
No rights are granted without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, AI Vendi Limited shall not be liable for:
• Customer design errors
• Incorrect uploads
• Misspellings entered by customers
• Low quality customer images
• Loss of profits
• Business interruption
• Indirect or consequential losses
Nothing excludes liability that cannot legally be excluded under UK law.
13. Partner Locations
AI Vendi machines may operate within third party venues.
Venue owners are not responsible for products purchased from AI Vendi machines unless otherwise agreed.
All product related enquiries should be directed to AI Vendi.
14. Commercial Partnerships
Commercial agreements involving:
• Shopping centres
• Football clubs
• Airports
• Retail stores
• Universities
• Event venues
shall be governed by separate written agreements where applicable.
15. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable within England, Wales, and Scotland.
Consumers retain all statutory rights available under applicable UK consumer protection legislation including:
• Consumer Rights Act 2015
• Consumer Protection from Unfair Trading Regulations
• Data Protection Act 2018
• UK GDPR
Any disputes shall be subject to the jurisdiction of the courts of England & Wales or Scotland as applicable.
16. Contact Information
Email: info@aivendi.co.uk
Website: Aivendi.co.uk